Contact Us

Need help with Saasis? Have questions about our bot or services? We're here to help! Choose the best way to reach us based on your needs.

General Support

For general questions, support, and feedback

[email protected]

Privacy & Data Protection

For privacy concerns, data requests, and GDPR inquiries

[email protected]

Legal Matters

For legal questions, terms of service, and compliance issues

[email protected]

Data Deletion Requests

To request deletion of your personal data

[email protected]

Please include your Discord/Telegram user ID and username

Response Time

  • • General inquiries: 1-3 business days
  • • Privacy requests: Within 30 days
  • • Legal matters: 3-5 business days
  • • Data deletion: Within 30 days

Frequently Asked Questions

How do I add Saasis to my server?

Visit our home page and click the appropriate button for Discord or Telegram. Follow the authorization steps to add the bot to your server or start chatting.

Is Saasis free to use?

Yes, Saasis is currently free to use. We may introduce premium features in the future, but we'll provide advance notice before any changes to pricing.

How can I request new features or plugins?

The fastest way is to use the bot directly! Type !feedback Your request here and it goes straight to our development team. You can also email [email protected].

How do I report bugs or issues?

Use !bug Description of the issue command - it automatically includes conversation context to help us debug faster. The report goes directly to our technical team.

What data does Saasis collect?

We collect basic user information, message content for AI processing, and usage analytics. For detailed information, please read our Privacy Policy.

How do I delete my data?

Email [email protected] with your Discord/Telegram user ID and username. We'll process your request within 30 days.

Can I use Saasis for commercial purposes?

Currently, commercial use requires permission. Please contact us at [email protected] to discuss your needs.

How accurate are the AI responses?

AI responses may contain errors and should not be considered professional advice. Always verify important information from authoritative sources. See our Terms of Service for more details.